SMS Terms & Opt-In Disclosure

Last updated: May 2026

This page summarizes how Solar Services Company LLC obtains express written consent before sending text messages, what messages we send, how often, and how recipients can stop or get help. It is the canonical reference for our A2P 10DLC campaign opt-in flow.

Brand: Solar Services Company LLC · Program: Solar consultation and appointment messaging · Country: United States · Use case: Mixed (transactional + marketing, both opt-in separately).

1. Where users opt in

We collect express written SMS consent through the following public, end-to-end visible channels:

  1. Website quiz / lead form — embedded on our home page and dedicated contact page, plus state and topic landing pages. The form is the same component everywhere; the canonical demo URL for reviewers is:
  2. Facebook / Instagram lead forms — when users submit a Meta Lead Ad, the form includes the same SMS consent language and links to this page, plus our Privacy Policy and Terms of Service.

2. What the opt-in screen shows

The form is a 6-step quiz: ZIP, homeownership, monthly bill, roof age, credit band, and finally a contact step where the user enters first name + phone and must check two separate, unchecked-by-default consent checkboxes before the submit button enables. Both boxes link to our Privacy Policy and Terms.

Service messages (SMS). I agree to transactional SMS from Solar Services Company about my appointment, proposal & replies. ~4 msg/mo. Msg/data rates may apply. HELP help · STOP cancel · Privacy · Terms
Promotional messages (SMS). I agree to marketing SMS (offers, incentives, discounts). Not a condition of purchase. ~4 msg/mo. Msg/data rates may apply. HELP help · STOP cancel · Privacy · Terms

↑ Visual reproduction of the consent UI users see on every form. Both checkboxes are required — the submit button stays disabled until both are checked. The same UI also exists in Spanish on Spanish pages.

3. What we send (sample messages)

Transactional — appointment confirmation

"Hi {firstName}, this is Solar Services Company. Thanks for requesting your free solar estimate. A specialist will call you at {phone} within 24 business hours. Reply STOP to opt out, HELP for help. Msg&data rates may apply."

Transactional — reminder

"Reminder: your solar consultation with Solar Services Company is tomorrow at {time}. Reply RESCHEDULE if you need to change it, STOP to opt out."

Marketing — incentive update

"{firstName}, the 30% federal solar tax credit is still available for 2026 installs. Want us to estimate your savings? Reply YES or call (628) 600-3264. Reply STOP to opt out, HELP for help."

4. Message frequency

Recurring messaging. Typically 1 to 8 messages per request, depending on whether the recipient books a consultation and how the conversation progresses. Marketing messages are limited to ~4 per month.

5. Cost

Message and data rates may apply per the recipient's mobile carrier plan. We do not charge a fee for participating in our SMS program.

6. Required keywords

KeywordWhat it doesAuto-reply
HELP Returns help and contact info. "Solar Services Company SMS Help. For assistance, call (628) 600-3264 or email business@solarservicescompany.com. Msg&data rates may apply. Reply STOP to opt out."
STOP Unsubscribes the recipient from all SMS messages. "You have been unsubscribed from Solar Services Company SMS messages. No further messages will be sent. Reply START to resubscribe."
START Re-subscribes a previously opted-out recipient. "Welcome back to Solar Services Company SMS. ~4 msg/mo. Reply HELP for help, STOP to opt out. Msg&data rates may apply."

7. Privacy & data sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that support our services (for example, our SMS service provider Twilio, our CRM provider HighLevel, or licensed solar consultation specialists) is permitted strictly to deliver the services the recipient requested. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Full details: Privacy Policy · Terms of Service.

8. Contact

See the live opt-in form →